Britannia Biotech, Food Science & Food Tech QA Officer Role – Apply Online
By EXAM JOB EXPERT Published: October 02, 2024
Good Communication
• Handling Consumer Complaints
• Vendor quality audits
Position: Quality Assurance Officer
Function: Quality Assurance
Location: Ranjangaon, Pune
Educational Qualification:
• Food Technologist/ MSc Food Science / MSc Chemistry / Bio-Tech / MBA
• Green Belt Six Sigma Certification, PCQI (Only for FSO)
Experience:
• In the FMCG industry, specifically in Biscuit/Cake/Bakery/Food Manufacturing
• Prior Experience of Handling Consumer Complaints/Dealing with Consumers Directly
Desired Competencies:
• Good Communication Skills, Written & Verbal
• Experience on CRM Tool Preferred
• Expertise in Excel / Working on Spreadsheets is Essential
Key Responsibilities:
• Analyze quality trends, proactively identify potential quality failures, and ensure appropriate preventive action
• Provide support to the quality team for vendor quality audits as and when required
• Ensure compliance with testing frequencies and sample sizes as identified in the quality manual
• Verify test results are within specification limits and flag exceptions/violations to the quality manager for appropriate action
• Ensure effective implementation of quality walls, defectives quality inspection, etc. Identify corrective actions and verify the implementation of agreed corrective actions • Participate in central quality audits and respond appropriately to audit observations
• Participate in central quality audits and respond appropriately to audit observations
• Agree on findings, identify corrective action plans, and verify implementation
• Review quality complaints, FBC complaints, and ensure root cause analysis is conducted with agreed actions implemented
• Ensure hygiene standards are consistently maintained in the plant and take appropriate actions/ensure escalations whenever non-compliance to standards is observed