Desired Competencies:
• Good Communication Skills, Written & Verbal
• Experience on CRM Tool Preferred
• Expertise in Excel / Working on Spreadsheets is Essential

Key Responsibilities:

• Analyze quality trends, proactively identify potential quality failures, and ensure appropriate preventive action
• Provide support to the quality team for vendor quality audits as and when required
• Ensure compliance with testing frequencies and sample sizes as identified in the quality manual
• Verify test results are within specification limits and flag exceptions/violations to the quality manager for appropriate action
• Ensure effective implementation of quality walls, defectives quality inspection, etc. Identify corrective actions and verify the implementation of agreed corrective actions • Participate in central quality audits and respond appropriately to audit observations